The Amazon “Payment Revision Needed” error mainly occurs when the e-commerce giant cannot process your payment for goods or services with the payment information you have on file.
The same issue can also occur for other reasons and, sometimes, for seemingly no reason.
However, not fixing the issue could lead to a delay in your orders getting to you. And for Amazon Sellers, this may trigger a halt you don’t want in your business.
Fortunately, it’s an easy fix. Let’s get into all that below.
- “Amazon Payment Revision Needed” means Amazon couldn’t charge for your order.
- Fixing the issue only takes 5-10 minutes.
- Before doing anything, ensure the email isn’t from a scammer.
Why Are You Getting the “Amazon Payment Revision Needed” Error?
An “Amazon Payment Revision Needed” email means Amazon couldn’t charge for your order. There are common reasons as to why this happens, including:
- Your credit card expired
- There are insufficient funds on your card
- You’ve entered your card information wrong
- Your billing address is incorrect
- Your bank suspects fraudulent activities
4 Steps to Fix the Payment Revision Needed Message
Usually, fixing this error is extremely easy. All you need to do is follow the instructions below! It should just take 5-10 minutes!
#1 - Ensure the Message Is From Amazon
Before doing anything, you should ensure that the email came from Amazon, not a scam artist. Usually, the best way to make sure it isn’t from Amazon is the following:
- There are grammatical errors: While that alone might not guarantee a scam, there tend to be typos in scam emails.
- The email address: If the sender’s address doesn’t end in “@amazon.com,” you should ignore the email.
In any of these cases, don’t click on any links and contact Amazon to ensure your payment went through.
#2 - Ensure Your Billing and Credit Card Information Is Correct
If the email seems legit, check if your billing or credit card details are correct.
You can do this by going to your Amazon account and following the steps below:
- Click “Account & Lists.”
- Click “Account.”
- Click “Your Address” to confirm there’s no issue with your address on Amazon.
- If there were no issues with your billing address, click “Your Payments” to check your credit or debit card information.
#3 - Check for Issues From the Bank’s Side
If you update your payment method and Amazon still declines the payment, the problem could also be on the bank’s side. For this, log into your bank account and check for the following:
- Is there enough money to cover your transaction (plus shipping) in your account?
- Have you maxed out your credit card?
- Have you exceeded your daily or monthly spending?
- Have you enabled overseas transactions on your card?
If everything is in order and there are no issues, you can do only one thing.
#4 - Contact Your Bank or Amazon About the Issue
If all your information is correct and you’re still receiving this message, you can contact Amazon customer service and your bank or credit card company.
It may be that your bank suspects some unusual activity or a technical issue from Amazon’s end.
Whatever it is, give as many details about the incident as possible so that they can resolve the issue quickly.
Frequently Asked Questions
You can get a payment revision message from Amazon for multiple reasons, even if the card got charged. That includes Amazon not being able to verify your payment information or billing address, or their being a suspected fraud or a technical issue on your account.
Amazon holds your order and waits 12 hours for a payment revision.
Afterward, the global e-commerce giant will cancel your order if you haven’t resolved the payment issue.
That’s How You Fix Amazon Payment Revision Issues!
Congratulations! You’ve just fixed your payment revision error. So, your order can go through, and Sellers can rest assured that their business keeps moving as usual.
While you’re here, you can check our Amazon seller-finding guide to learn more about who you’re buying from.