Vendasta takes the guesswork, headache, and technicalities from running an agency catering to small and medium-scale local businesses. Now, you can focus on getting more customers while white-labeling Vendasta’s services to solve your clients’ problems.
In other words, you no longer need to worry about building apps, developing software, chasing SEO service experts, and looking for clients simultaneously. You only need to get the clients, and Vendasta covers their needs for you.
To summarize, Vendasta empowers you with…
- Curated marketing, ranking, accounting, and other management solutions to sell to SMBs
- White-label privileges to help you build an agency reputation faster
- Automated billing to manage clients on a one-off, recurring, or contract billing
- Ultra-fast customer support to help your agency scale faster and solve problems quicker
⭐ Rating: | 4.5 ★★★★★ |
💵 Price: | From $99/month |
🔍 Features: | Marketing automation, Snapshot Report, Business App, Multilocation, Task Manager |
👥 Support: | Live chat, email, FAQs, podcast, academy |
🖥️ User Interface: | Excellent |
🔥 Discount: | Get Extended Free Trial |
Vendasta Pros & Cons
- Faster, quicker, and more efficient agency handling
- Strong customer support that helps with onboarding
- Innovative tool library to solve SMB problems
- Decent wholesale pricing to ensure maximum profitability
- Robust AI tools to save time and manage resources
- Mobile app is only accessible via a browser
- May be confusing and complicated at first glance
Vendasta Detailed Review
Vendasta is excellent for marketing professionals looking for ready-made products and services to sell to local business owners. This all-in-one platform also includes a CRM for managing clients, but that’s not even the best part.
Generally, Vendasta is a one-stop shop that takes care of the technical aspects of managing your business and keeping your clientele happy while you concentrate on growing your local business agency, attracting more customers, and scaling seamlessly.
Vendasta’s Agency-Focused Features
Vendasta offers hundreds of products and services you can offer clients, which you’ll discover in due time. For now, I’ve narrowed its key features to the most noteworthy options to help your side of the business.
That starts with Marketing Automation tools, which helps your business market itself better to local businesses.
You get a series of pre-made email templates to modify to style, lead capture forms to understand your client’s pain points before you even message them, and campaign flows to keep your clients engaged throughout the purchase cycle.
Getting a professional to set up such services for you costs around $150 – $250, depending on the complexity of the setup. But with Vendasta, you get it as part of your suite, and you can always modify your campaigns without paying extra.
Another powerhouse that helps you quickly identify and convert clients is the Snapshot Report. This provides an automated assessment of a business’s online marketing performance.
Run this on any business you’re targeting, and you instantly see its weaknesses.
I’ve run an example Snapshot report below to help you visualize this.
Using this Snapshot Report’s insights, you can contact this business with white-labeled solutions targeting website building, e-commerce development, digital advertising, and SEO management. This shows the business owner that you’re selling tools and solutions aligned with their needs.
While doing all these, you’ll need the Task Manager to manage your work for customers and internal operations. You can assign these tasks to different team members, link them to any ongoing project, and tie in specific details to ensure a smoother workflow.
This way, whether you’re the only one in charge of your agency or you have a small team, everyone know where they should be – and what thy should be doing – at every point in time.
Working with all these tools might be slightly tricky if you didn’t have the Vendasta CRM to manage every personnel involved in your business – from the salespeople to your prospects and paying clients.
What I love the most about this CRM is how it doubles as an efficiency tracker.
It allows you to automatically follow a leaderboard of salesperson performance, define goals and KPIs, and manage teams effectively.
That’s not all!
There’s a Business App you can customize and offer to clients. From there, they can access all the tools and features you’ve deployed for their business, get custom reports on their performance, and even browse the rest of your offerings!
So, on the one hand, it simplifies everything you’re doing for them into an easy-to-follow platform, crucial for transparency. On the other hand, it’s a mini-marketing platform for you since clients can choose other products in your catalog for the price you’ve set.
Got any clients sitting on the fence about what to get? That’s where Vendasta’s suite of free tools makes a difference for you. You can even give these to your clients as add-ons; they’d be forever grateful for your generosity.
The best part about these tools is that they have a limit to which they can be used for free. Once your clients scale to that level, they’ll have seen the benefits of such tools – and will be glad to buy from you.
More revenue!
What better way to tease potential prospects on what you can offer them?
Vendasta’s Client-Focused Features
While some of Vendasta’s features have been discussed above, those are mainly tailored to what the tool can do for you. What can it do for your clients once you start managing your agency with Vendasta?
Core Features | Description |
---|---|
Marketing and Advertising | Deliver improved visibility and business revenue to your clients with social media ads, SEO, blog posts, and 3D virtual tours |
E-commerce & Inventory | Help clients import 100s of products simultaneously, manage their carts, and improve their customers’ shopping experiences |
CRM & Customer Success | Deploy AI and human-powered live chat, generate fresh leads, improve SMS marketing, and improve website visitor conversions |
Billings and Payments | Help your clients receive payments faster and securely (fiat and crypto) across their online channels and from anywhere |
Legal and Insurance | You can now offer your clients a free, value-packed add-on insurance comparison package to find the best plan for them |
Productivity & Collaboration | Help businesses that trust you to set up better remote communications with secure encryption |
Besides these, Vendasta incorporates AI tools in a unique way that saves you time and earns you more money.
For instance, you can use its AI tools to match client business problems to the right solutions. This eliminates guesswork, improves chances of making a sale, and gives your customers the best value for their money. What better way to build a reliable agency than delivering as promised?
The AI also performs wonderfully in Vendasta’s chatbot technology, featured under Customer Success tools. Besides, this AI will assist you in filling in knowledge gaps, like local market proficiency, ensuring you never overlook anything important when making crucial decisions for clients.
Who’s Vendasta For and Not For?
Vendasta is for any vendor that helps local businesses with their online marketing efforts. In other words, digital marketing agencies targeting local businesses are the core audience at Vendasta.
On the other hand, Vendasta is not for businesses that sell directly to customers and lack digital marketing and problem-solving skills.
So, even though Vendasta provides the services you’ll be white-labeling, it’s essential to develop competency in identifying what solutions work best for the SMBs to which you’ll be reselling the services.
Performance and Effectiveness
Vendasta is fast, well-optimized, and adequately thought-out. This becomes more evident in tools like the Task Manager, which quickly furnishes you with data stored in the Teams, Contacts, and Companies databases when setting up unique operations.
Beyond that, I like how Vendasta takes the load of seeking out individual service experts off your neck. In other words, you only need to look for clients who genuinely need digital ads, SEO, website building, reputation management, and other services. Vendasta, on the other hand, finds the experts to deliver the best of those services.
That instantly eliminates the headache of vetting professionals, managing them always to hit deadlines, performing in-depth quality checks and controls, and organizing feedback—all while juggling your agency’s growth and scaling.
This explains why most users enjoy great success with Vendasta, such as this Reddit user below.
However, you should know something:
I wouldn’t unquestioningly trust Vendasta submissions all the time.
Remember that you’re trusting Vendasta with things like your client’s listings, blog posts, SEO, ads, and email campaigns, but your reputation is on the line. So, ALWAYS cross-check and edit any service, where applicable, that you get from Vendasta.
That way, you can confidently stand behind your deliveries. The best part is that if you don’t get what you want, you can always tell Vendasta, whose team will fix the issues.
User Interface and Ease of Use
At first glance, you might find Vendasta confusing for two reasons:
- The range of tools it offers you (agency-facing side);
- The range of tools it allows you to sell to clients (client-facing side).
However, it’s very easy to understand. In fact, I found that the best way to understand Vendasta, besides going through its tutorials (more on that below), is to simply use it to solve my agency’s problems.
For instance, I got a better hang of its task management suite once I needed to optimize my agency’s workflow, and I grasped the CRM quicker when I needed to manage my clients and contacts better. I suggest you try the same approach.
However, this approach might not work for the client-facing side since two business clients might have similar but unique problems. So, you need to be sure of what solutions to suggest.
Fortunately, you have three tricks up your sleeve here:
- Easy-to-understand tools: Look into the Vendasta tool library, and you’ll quickly understand what result you can achieve with each one.
- Snapshot Report: As mentioned earlier, this exposes a business’s weakness and can help you quickly understand what tools to look for.
- Vendasta AI: Fortunately, Vendasta has an AI that can also help you match client issues to the right solutions.
The best thing about Vendasta’s client-facing tools is that they come with FAQs, and you can still message Support for more information.
In addition, Vendasta has spelled out the tiniest information that will allow you to present the product to your client as an expert.
Resources and Support
You can access Vendasta via phone calls and emails. Otherwise, the Vendasta Resources Center provides access to a blog, academy, webinars, and podcasts. The Academy is a good starting point since enrolling is free and teaches you a lot about selling Vendasta’s products to your clients.
Finally, don’t skip the Vendasta Help Center, where you can find an extensive list of FAQs and articles with an intuitive menu system. This will help you get a basic understanding of the platform’s features.
But how do these support channels actually compare, especially in a dynamic business like a digital marketing agency?
My personal experiences with Vendasta’s customer support might be subjective, however good it has been. Hence, I decided to check if others had the same well-rounded experience. Unsurprisingly, customer support and customer service made up most of Vendasta’s pros, as reflected in evaluations on the G2 review platform.
As with my experience, there’s always someone on hand to guide you, help implement solutions, explain things, and solve any pressing needs you have. When you run a business where you have to interface with other companies, this kind of support can be the difference between appearing competent and losing some low-trust customers.
How Does Vendasta Handle Your Billings?
At the start of a new month, Vendasta will invoice you for the products you sell to your clients. For instance, if you get its white-label SEO package for a client, you’ll pay that amount (a wholesale price) the first time you order and for renewals, if applicable.
This model can be cash-flow friendly because you can set it up to ensure you only pay after your customers have paid you (your own marked-up price).
Likewise, you’ll be charged for your subscription tier every month unless you choose the yearly plan. In that case, you’ll have to pay once yearly instead, giving you decent savings on Vendasta.
Try Vendasta Today to Get More Clients
Vendasta is a unique offering for marketers selling digital products and solutions to local businesses.
Suppose you’re an agency or digital marketing outfit. In that case, this software allows you to focus on getting clients and ensuring satisfaction while it furnishes you with all the tools to solve client problems.
Do you want to see if Vendasta is the right partner for you? Then, try Vendasta FREE for 30 days to begin your journey.