Getida is the best Amazon reimbursement software for Amazon FBA sellers looking to file claims and get back most of the money Amazon owes them. They handle almost all kinds of claims and have a long lookback period to help you reclaim a maximum amount.
Alternatively, you can consider Jungle Scout to pay lesser commissions than Getida charges or subscribe to Shopkeeper for even lower fees and a profit tracker.
I’ve compared these Amazon reimbursement software providers below, identifying the pros and cons to help you make the best decision.
| Tool | Monthly Price | Discount | Best For |
|---|---|---|---|
| Getida | 25% commission | First $600 free | All reimbursement types |
| Jungle Scout | From $79/month + 20% commission | 20% OFF | Amazon FBA toolset + reimbursements |
| Shopkeeper | From $10/month + 12-20% commission | Best Deals | Amazon reimbursements + profit tracking |
| Helium 10 | From $279/month + 0% commission; 25% commission on MRS | 20% OFF | Amazon FBA toolset + zero-cost reimbursements |
| Sellerise | From $39.99/month + 0% commission | Get Discounts | Amazon Tracking & Financials + Reimbursements |
Getida – Amazon FBA Reimbursement at 25% Commissions
The hands-off approach is the most significant advantage you get from Getida’s Amazon reimbursement management. In other words, the tool’s team takes the stress of chasing down refunds off your shoulders while you focus on other Amazon FBA-selling tasks.
This makes Getida better than alternatives like Helium 10, which requires serious manual input from you. But doesn’t this hands-off approach mean Getida might miss stuff you wouldn’t? Quite the opposite.
Given that Getida only gets paid when you also get refunded by Amazon, the team is motivated to find every minor and major claim that would earn you a potential reimbursement.
Furthermore, Getida handles and manages many claim types, including lost and damaged inventory, lost inbound shipments, lost removal orders, and incorrect Amazon fees.
The best part is that Getida reviews your last 18 months of Amazon FBA transactions to find and file for discrepancies. However, given Amazon’s changing reimbursement timeframe, you might only be eligible to file refunds for potential claims in the past four months.
Again, this shows the importance of using a hands-off tool like Getida to streamline, maximize, and automate your FBA reimbursements in the shorter timeframe Amazon imposes.
One of the other advantages of Getida is its proven track record and hyper-focus on securing reimbursements for Amazon sellers. This makes it more dedicated than generalist tools like Helium 10’s Refund Genie, which is just one of an extensive suite of tools offered by Helium 10.
There is also transparency at play here, as Getida shows you the status of the entire reimbursement process via an intuitive dashboard. This dashboard contains data on filed cases, success rate (so far), cash reimbursed, and inventory reimbursed.
You’ll also find prompts on what kind of document to send Getida for the team to move your reimbursement claim along.
However, for all the good Getida offers, it charges 25% of any claims you receive.
On the one hand, this lets you know that Getida will help you secure the biggest paybacks so that it gets paid, too. On the other hand, a fourth of the money that should be yours is a huge sum to pay out.
So, you might consider Jungle Scout or Shopkeeper to pay lower fees or choose Helium 10 if you don’t mind the more tedious work. Likewise, Getida’s services only span 10 Amazon marketplaces, which might affect sellers in unsupported regions. The saving grace is that it works for the major North American, European, and Far East Amazon marketplaces.
Overall, I believe Getida’s fee is an excellent bargain because its team claims to successfully recover up to 63% of claims that Amazon had previously thrown out.
Luckily, you can sign up to Getida via my deal to get your first $600 in reimbursements for free – with NO HIDDEN CHARGES.
- 100% focused on getting your refunds
- Handles a wide variety of Amazon FBA claims
- Hands-off approach to ensure maximum efficiency
- Commission-based model, which promotes the best services
- Zero upfront payments
- Free Amazon FBA transactions audit
- First $600 reimbursements are commission-free with my coupon link
- High commissions at 25%
- Supports 10 out of 21 marketplaces
Our Verdit: If you don’t mind the high commissions, Getida is the best Amazon FBA reimbursement software to get for a practical, hands-off approach to recovering most of the money Amazon owes you.
Jungle Scout – Amazon FBA Reimbursement Service at 20% Commission
Jungle Scout doesn’t have a standalone Amazon Reimbursement service, but it partnered with Carbon6 to provide one to its existing customers. If you’re not an existing Jungle Scout customer, though, there might be a better solution for you – which I’ll mention later.
Like Getida, you’ll also appreciate that Jungle Scout’s service handles everything.
This means you only send relevant documents where needed while Jungle Scout handles the filing, follow-up, and perfection of your eligible claims’ refunds.
Jungle Scout also impresses by managing many claims, including damaged, destroyed, and lost inventory, damaged inbound shipments, incorrect past reimbursement value, and incorrectly applied FBA fees.
Furthermore, Jungle Scout’s dashboard is more intuitive than what you get at Getida. Hence, you’ll love how easy it is to get an overview of actions you need to take, recovered claims, claims in progress, and claim breakdown by stores and type.
One of the biggest advantages you’ll get with Jungle Scout over Getida is the reduced commissions, at 20%. Hence, if you reclaim $1,000 on Jungle Scout, you’ll only pay $200 rather than $250 with Getida. That’s still not as cheap as Shopkeeper, but it’s not the most expensive commission out there, either.
Furthermore, Jungle Scout’s service matches Getida in offering reimbursements across North American and European marketplaces while adding support for Amazon UAE and India.
But there’s a catch – you can only use the Jungle Scout FBA reimbursements tool if you’re willing to sign up for a non-Starter (the cheapest) plan. I recommend this tool only for sellers who want to enjoy Jungle Scout’s product, keyword, market, and competitor research tools alongside a robust FBA reimbursement claims dashboard.
Alternatively, you can go directly to Carbon6 and sign up for its standalone reimbursements tool, Seller Investigators. Since they’re the Jungle Scout partner, the tool will handle the same claims and give you the same wealth of data reporting. However, the commission jumps to 25% from 20%, the exclusive deal for Jungle Scout subscribers.
Speaking of deals, you’ll also get your first $500 reimbursed at no cost when you sign up via my Jungle Scout discount code, but hurry – this is a limited-time offer!
- 20% commissions + free audits
- Handles all claim types
- Intuitive and clear user dashboard
- Hands-off approach
- Other tools to help simplify Amazon FBA selling
- First $500 is free via my discount link
- Supports more Amazon marketplaces than Getida
- Requires an active, non-Starter Jungle Scout plan
- Still costlier than Shopkeeper
Our Verdit: The Jungle Scout FBA reimbursement service is best for users with an active Jungle Scout subscription. Otherwise, the month-to-month or yearly subscription costs may exceed the reimbursed fees.
Shopkeeper – Enjoy Amazon FBA Reimbursements From 12%
Shopkeeper offers the lowest commission on most legitimate Amazon reimbursement software. Starting at 12%, the team ensures you keep most of the money it gets back for you.
Besides, Shopkeeper’s lesser-known selling point is its access to all Amazon marketplaces. Hence, you can connect your Seller Central account and file for claims in any of Amazon’s 21 marketplaces. This puts it ahead of other providers on this list, which only manage less than 15 Amazon marketplaces.
However, you’ll have to pay a Shopkeeper subscription to access this service.
That’s why it’s best for Amazon FBA sellers who need Shopkeeper’s analytics and reporting features. The upside is that you can get the Amazon reimbursement service on Shopkeeper’s Starter plan, which is way cheaper than Jungle Scout’s reimbursement-supported plans.
- Lowest commission fees
- Offers analytics and reporting features
- Low subscription fees
- Works across all Amazon marketplaces
- Free Amazon FBA transactions audit
- Subscription costs can add up
Our Verdit: Shopkeeper is a preferable option for existing or new users who need its reporting and analytics tools and can benefit from its reimbursement service.
Helium 10 Refund Genie & Managed Refund Service
Helium 10 is already a household name for robust keyword, market, product, and competitor research. It also dabbles in Amazon FBA reimbursements with its Refund Genie tool and the new Managed Refund Service (MRS).
Like Shopkeeper and Jungle Scout’s solutions, Helium 10’s Refund Genie or Managed Refund Service are also best for users with an active Helium 10 subscription.
That way, they can get everything else they need for Amazon selling and ensure they don’t miss out on monies owed to them by Amazon.
Unlike similar alternatives, Helium 10 doesn’t charge a percentage on the reclaimed amount with Refund Genie. So, you’ll only pay for the Helium 10 plan and get access to this service.
But there’s a catch – you can only access Refund Genie on the biggest Helium 10 plan (Diamond), and you’ll do A LOT of manual work. That’s how it can get away with being a free service.
In other words, Refund Genie scans your Amazon FBA transactions to look for claims and generates a report on potential claims, but you’ll have to file and follow up on the process yourself.
Besides that, the service only works for some North American and European marketplaces, giving it one of the least reaches on this list. Finally, you can only use it to find and file Lost and Damaged claims, making it even weaker than the other alternatives.
Alternatively, you can use its Managed Refund Service for a hands-off approach to reimbursements, just like Getida.
Another similarity to Getida is that Helium 10 charges 25% of all refunds it gets you on this service, but with a nice twist: it will only start charging this amount after the refunds have covered your subscription amount. So, if you’re subscribed to a $200 Helium 10 plan, your first $200 in refunds won’t have the 25% fee applied.
- Offers Refund Genie and MRS
- Charges 25% after MRS covers subscription costs
- Zero commissions on Refund Genie
- Free FBA transactions audit
- Refund Genie handles minimal claims
- Refund Genie is limited to North American and European marketplaces
- Refund Genie is only available on the biggest Helium 10 plan
- A lot of manual work is required on Refund Genie
Our Verdit: Helium 10’s Refund Genie is only helpful for Lost and Damaged inventory, while its Managed Refunds Service is best for a robust, hands-off approach. Both services offer access to Helium 10’s tools.
Sellerise – 0% Fees on Amazon Reimbursements
Sellerise mimics the Helium 10, Jungle Scout, and Shopkeeper model in requiring an active subscription to its basic services before you can access its Amazon FBA reimbursement service.
Like Jungle Scout and Helium 10, you can’t access the reimbursement software on Sellerise’s cheapest plan. However, once you get its Growing plan (or bigger), you never have to pay extra commissions on any amount you secure via the service.
But how is this better than Helium 10’s Refund Genie?
Sellerise handles more claims than Refund Genie, which is limited to Lost and Damaged inventory. Secondly, there’s less manual work involved with Sellerise, allowing you to file claims with the software’s assistance.
Finally, Sellerise’s plan with access to the reimbursement service is 7x cheaper than Helium 10’s (for Refund Genie) and $10 cheaper than Jungle Scout’s comparable plan.
But for all that it offers, Sellerise doesn’t have the kind of multi-year experience you get with the other tools. Likewise, since it’s not hyper-focused on reimbursements, you may not get the dedicated service that Jungle Scout and Getida offer.
On the upside, remember that you don’t have to pay for the service, and you get better than Helium 10’s Refund Genie manual-only service.
- Zero commission fees
- Handles a wide range of FBA reimbursement claims
- Subscription cost cheaper than Helium 10 and Jungle Scout
- Service is hands-off to an extent
- Free Amazon FBA transaction audits
- Requires subscription to access reimbursement service
- Not hyper-focused on reimbursements
- Least years of experience with this service
Our Verdit: If you’re interested in other Sellerise tools, its reimbursement service is a nice add-on since it doesn’t command extra commission fees. Otherwise, you’re better off with a standalone tool like Getida.
How I Created This List
Numerous services promise to reclaim monies that Amazon owes you for lost and damaged inventory, damaged inbound shipments, miscalculated FBA fees, and other amounts.
However, some aren’t as experienced or effective, while others don’t align with Amazon’s ToS and may earn you an account ban. That’s why I considered the essential criteria below when developing and researching the software that made this list:
- Fees: Some of the best Amazon FBA reimbursement software charge a commission, while others charge a subscription fee to their main packages. In either case, I only selected software with value for the money they’re charging.
- Refund Type Handled: Amazon FBA sellers can be eligible for different refunds. Fortunately, most top tools, like Getida and Jungle Scout, handle more than 10 unique refund claim types. Hence, ensuring you can get the maximum returns on claims.
- Refund Lookback Period: Most tools that made this list, like Getida, offer an 18-month lookback period. Once Amazon changes its lookback period from October 2024, it’s sure that these tools will deliver the maximum (4 months) lookback service, as well.
- Years of Experience: Experience is essential when dealing with Amazon, which is why most tools fail to secure tangible refunds. Fortunately, most picks that made this list have almost (or more than) a decade’s experience.
- Success Rates: Jungle Scout’s partners claim a 95.9% success rate, Getida’s customers see 166% more refunds than users not on the platform, etc. These success rates show that you have a higher chance of securing a refund by using these services over others.
- Free Audits: I favored services offering free audits of your Amazon FBA transactions before they start filing claims. Any service that tries to charge for the auditing service was a no-no for me.
Frequently Asked Questions
Can You Claim Amazon Reimbursements Manually Without Tools?
You can claim Amazon FBA reimbursements manually without using software, ensuring you keep 100% of the money you receive. However, auditing your transactions manually is time-consuming, and there’s a high chance of getting low results due to incomplete documentation, the wrong claim filing approach, or other rookie mistakes.
Hence, a robust Amazon FBA reimbursement service is best for auditing your transactions, filing claims, reporting progress on a clean dashboard, and reclaiming your maximum amount.
Start Reclaiming Your Amazon FBA Refunds Today
Getida remains the best Amazon FBA reimbursement software, and that’s after considering the subscription and commission-based models. Its service also reaches the major Amazon marketplaces and boasts a sweet success rate.
If you’re not convinced, you can test it to get your first $600 back from Amazon without paying a commission.
Otherwise, you can explore what Jungle Scout (20% OFF) and Helium 10 (20% discount) offer, especially if you’re already a subscriber or interested in their extensive suite of Amazon FBA tools.
