7 Best Amazon FBA Reimbursement Software Tools (2025)

Amazon sellers lose up to 3% of their profits each year due to lost inventory, damaged goods, and incorrect fees. Getting these funds back can be time-consuming and complex.

Amazon FBA reimbursement software simplifies this process, helping sellers recover lost money efficiently.

In this guide, I highlight the best Amazon reimbursement software tools I tested and selected.

Getida and Seller Investigators are strong options, but I cover other tools that can fit different seller needs.

Explore these picks to find the best software for keeping more of your profits.

Tool Monthly Price Free Audit Discount Best For
Getida 25% commission Yes First $600 free Hands-off, all claims, multiple marketplaces
Seller Investigators 25% commission Yes First $500 free with code revenuegeeks Transparent, detailed reporting, fast audits
Jungle Scout From $79/month + 20% commission Yes 20% OFF All-in-one tools, lower fees for existing users
Helium 10 From $279/month + 0% commission; 25% commission on MRS No 20% OFF Zero-cost refunds, full Amazon tool suite
Shopkeeper From $10/month + 12-20% commission Yes Free Trial Low fees, no subscription for reimbursements
Sellerboard From $15/month + 0% commission No Free Trial Automated alerts, low-cost, full analytics
Sellerise From $39.99/month + 0% commission No 20% off with code REVENUEGEEKS20 0% commission, multiple financial tools

What is Amazon Reimbursement Software and What to Look For?

Amazon reimbursement software is a tool designed to help FBA sellers recover money lost from errors like incorrect fees, damaged inventory, or lost shipments.

Instead of doing all the work yourself—like tracking down every mistake and filing claims—these tools make it easy by automatically finding opportunities for reimbursement and helping you get your money back.

When choosing the best Amazon reimbursement software, here are a few important features to keep in mind:

  • Covers different claim types: Make sure the tool can handle a wide range of claims, so you can recover as much as possible, whether it’s for lost inventory or overcharged fees.
  • Automatic detection: The best tools automatically scan your account for reimbursement opportunities, saving you the headache of doing it manually.
  • Easy to use: Look for software that has a simple dashboard so you can easily track what’s been recovered.
  • Clear reporting: Good software should give you detailed reports so you can see exactly how much you’ve recovered and where your money is coming from.
  • Fair pricing: Some tools charge based on a percentage of the money they recover for you, while others have a flat rate. Pick the option that works best for your budget.
  • High success rates: Check the tool’s success rate for recovering claims. You want to choose a tool that consistently recovers the maximum amount of money for its users.

Thankfully, I’ve done all the hard work for you. I focused on these key features and tested the top options to find the best Amazon FBA reimbursement software.

Below, you’ll find detailed descriptions of each tool, along with their pros and cons, to help you choose the one that’s right for you.

Getida – Amazon FBA Reimbursement at 25% Commissions

The hands-off approach is the most significant advantage you get from Getida’s Amazon reimbursement management. In other words, the tool’s team takes the stress of chasing down refunds off your shoulders while you focus on other Amazon FBA-selling tasks.

This makes Getida better than alternatives like Helium 10, which requires serious manual input from you. But doesn’t this hands-off approach mean Getida might miss stuff you wouldn’t? Quite the opposite.

Given that Getida only gets paid when you also get refunded by Amazon, the team is motivated to find every minor and major claim that would earn you a potential reimbursement.

Furthermore, Getida handles and manages many claim types, including lost and damaged inventory, lost inbound shipments, lost removal orders, and incorrect Amazon fees.

The best part is that Getida reviews your last 18 months of Amazon FBA transactions to find and file for discrepancies. However, given Amazon’s changing reimbursement timeframe, you might only be eligible to file refunds for potential claims in the past four months.

Again, this shows the importance of using a hands-off tool like Getida to streamline, maximize, and automate your FBA reimbursements in the shorter timeframe Amazon imposes.

One of the other advantages of Getida is its proven track record and hyper-focus on securing reimbursements for Amazon sellers. This makes it more dedicated than generalist tools like Helium 10’s Refund Genie, which is just one of an extensive suite of tools offered by Helium 10.

There is also transparency at play here, as Getida shows you the status of the entire reimbursement process via an intuitive dashboard. This dashboard contains data on filed cases, success rate (so far), cash reimbursed, and inventory reimbursed. 

You’ll also find prompts on what kind of document to send Getida for the team to move your reimbursement claim along.

However, for all the good Getida offers, it charges 25% of any claims you receive

On the one hand, this lets you know that Getida will help you secure the biggest paybacks so that it gets paid, too. On the other hand, a fourth of the money that should be yours is a huge sum to pay out.

So, you might consider Jungle Scout or Shopkeeper to pay lower fees or choose Helium 10 if you don’t mind the more tedious work. Likewise, Getida’s services only span 10 Amazon marketplaces, which might affect sellers in unsupported regions. The saving grace is that it works for the major North American, European, and Far East Amazon marketplaces.

Overall, I believe Getida’s fee is an excellent bargain because its team claims to successfully recover up to 63% of claims that Amazon had previously thrown out.

Luckily, you can sign up to Getida via my deal to get your first $600 in reimbursements for free – with NO HIDDEN CHARGES.

Pros
Cons

Our Verdict: If you don’t mind the high commissions, Getida is the best Amazon FBA reimbursement software to get for a practical, hands-off approach to recovering most of the money Amazon owes you.

Seller Investigators – FBA Reimbursements at 25% Commission

Seller Investigators is known for its transparency, offering detailed reports on reimbursement cases, including those that other services may overlook. Their proprietary dashboard provides real-time visibility into every claim, ensuring you track your refunds efficiently.

Handling a wide range of cases, from lost inventory to discrepancies in order weights, Seller Investigators is 100% Amazon TOS compliant. Their 48-hour free audit quickly identifies potential claims, and you only pay a 25% commission once your refund is received.

For a hands-off solution, Seller Investigators software ensures no claim is missed. They also offer international support across regions like the US, EU, and APAC.

While the 25% commission matches Getida’s, it’s higher than alternatives like Shopkeeper. However, their detailed tracking may justify the higher fee for some sellers.

Sign up for Seller Investigators using our code “revenuegeeks,” and you’ll get the first $500 in reimbursements free. It’s a great way to start recovering your money without paying anything upfront, making it an even better option for sellers who want to see real results before committing.

Pros
Cons

Our Verdict: Seller Investigators offers detailed, transparent reimbursement tracking, making it a strong option despite its higher commission rate.

Jungle Scout – FBA Reimbursement Service at 20% Commission

Jungle Scout doesn’t have a standalone Amazon Reimbursement service, but it partnered with Carbon6 to provide one to its existing customers. If you’re not an existing Jungle Scout customer, though, there might be a better solution for you – which I’ll mention later.

Like Getida, you’ll also appreciate that Jungle Scout’s service handles everything

This means you only send relevant documents where needed while Jungle Scout handles the filing, follow-up, and perfection of your eligible claims’ refunds.

Jungle Scout also impresses by managing many claims, including damaged, destroyed, and lost inventory, damaged inbound shipments, incorrect past reimbursement value, and incorrectly applied FBA fees.

Furthermore, Jungle Scout’s dashboard is more intuitive than what you get at Getida. Hence, you’ll love how easy it is to get an overview of actions you need to take, recovered claims, claims in progress, and claim breakdown by stores and type.

One of the biggest advantages you’ll get with Jungle Scout over Getida is the reduced commissions, at 20%. Hence, if you reclaim $1,000 on Jungle Scout, you’ll only pay $200 rather than $250 with Getida. That’s still not as cheap as Shopkeeper, but it’s not the most expensive commission out there, either.

Furthermore, Jungle Scout’s service matches Getida in offering reimbursements across North American and European marketplaces while adding support for Amazon UAE and India.

But there’s a catch – you can only use the Jungle Scout FBA reimbursements tool if you’re willing to sign up for a non-Starter (the cheapest) plan. I recommend this tool only for sellers who want to enjoy Jungle Scout’s product, keyword, market, and competitor research tools alongside a robust FBA reimbursement claims dashboard.

Speaking of deals, you’ll get your first $500 reimbursed at no cost when you sign up via my Jungle Scout discount code, but hurry – this is a limited-time offer!

Pros
Cons

Our Verdict: The Jungle Scout FBA reimbursement service is best for users with an active Jungle Scout subscription. Otherwise, the month-to-month or yearly subscription costs may exceed the reimbursed fees.

Helium 10 Refund Genie & Managed Refund Service

Helium 10 is already a household name for robust keyword, market, product, and competitor research. It also dabbles in Amazon FBA reimbursements with its Refund Genie tool and the new Managed Refund Service (MRS).

Like Shopkeeper and Jungle Scout’s solutions, Helium 10’s Refund Genie or Managed Refund Service are also best for users with an active Helium 10 subscription

That way, they can get everything else they need for Amazon selling and ensure they don’t miss out on monies owed to them by Amazon.

Unlike similar alternatives, Helium 10 doesn’t charge a percentage on the reclaimed amount with Refund Genie. So, you’ll only pay for the Helium 10 plan and get access to this service.

But there’s a catch – you can only access Refund Genie on the biggest Helium 10 plan (Diamond), and you’ll do A LOT of manual work. That’s how it can get away with being a free service.

In other words, Refund Genie scans your Amazon FBA transactions to look for claims and generates a report on potential claims, but you’ll have to file and follow up on the process yourself.

Besides that, the service only works for some North American and European marketplaces, giving it one of the least reaches on this list. Finally, you can only use it to find and file Lost and Damaged claims, making it even weaker than the other alternatives.

Alternatively, you can use its Managed Refund Service for a hands-off approach to reimbursements, just like Getida.

Another similarity to Getida is that Helium 10 charges 25% of all refunds it gets you on this service, but with a nice twist: it will only start charging this amount after the refunds have covered your subscription amount. So, if you’re subscribed to a $200 Helium 10 plan, your first $200 in refunds won’t have the 25% fee applied.

Pros
Cons

Our Verdict: Helium 10’s Refund Genie is only helpful for Lost and Damaged inventory, while its Managed Refunds Service is best for a robust, hands-off approach. Both services offer access to Helium 10’s tools.

Shopkeeper – Enjoy Amazon FBA Reimbursements From 12%

Shopkeeper offers the lowest commission on most legitimate Amazon reimbursement software. Starting at 12%, the team ensures you keep most of the money it gets back for you.

Besides, Shopkeeper’s lesser-known selling point is its access to all Amazon marketplaces. Hence, you can connect your Seller Central account and file for claims in any of Amazon’s 21 marketplaces. This puts it ahead of other providers on this list, which only manage less than 15 Amazon marketplaces.

However, you’ll have to pay a Shopkeeper subscription to access this service.

That’s why it’s best for Amazon FBA sellers who need Shopkeeper’s analytics and reporting features. The upside is that you can get the Amazon reimbursement service on Shopkeeper’s Starter plan, which is way cheaper than Jungle Scout’s reimbursement-supported plans.

Pros
Cons

Our Verdict: Shopkeeper is a preferable option for existing or new users who need its reporting and analytics tools and can benefit from its reimbursement service.

Sellerboard – Automated Reimbursements at Low Cost

Sellerboard is a cost-effective tool that not only tracks your profits but also automates Amazon reimbursements. With its “Money-back” reports and new “Reimbursement possible” alerts, Sellerboard makes it easy to stay on top of reimbursements for lost or damaged inventory. The platform automatically checks for reimbursement opportunities once a month and notifies you if there’s money to be claimed.

However, unlike Getida or Seller Investigators, Sellerboard does not offer an end-to-end claim process. Instead, it identifies potential reimbursement opportunities, allowing you to handle the claims yourself. You can choose tosubmit claims manually or use additional software to manage the full process. This flexibility can be ideal for smaller sellers looking to save costs, but it may not be as hands-off as other solutions.

Similarly to Helium 10, Sellerboard provides reimbursement tracking as part of its overall toolset. So, you’ll only pay for the Sellerboard plan and get access to this service. The best part? This service is included in the lowest-tier plan, meaning you can start reclaiming money for just $15 a month.

In addition to reimbursements, Sellerboard offers other valuable tools like PPC optimization, inventory management, and follow-up mail campaigns—all designed to help you manage your Amazon business efficiently.

Pros
Cons

Our Verdict: Sellerboard offers an affordable way to track and automate reimbursement alerts, though you may need additional software to fully automate the process and submit claims.

Sellerise – 0% Fees on Amazon Reimbursements

Sellerise mimics the Helium 10, Jungle Scout, and Shopkeeper model in requiring an active subscription to its basic services before you can access its Amazon FBA reimbursement service.

Like Jungle Scout and Helium 10, you can’t access the reimbursement software on Sellerise’s cheapest plan. However, once you get its Growing plan (or bigger), you never have to pay extra commissions on any amount you secure via the service.

But how is this better than Helium 10’s Refund Genie?

Sellerise handles more claims than Refund Genie, which is limited to Lost and Damaged inventory. Secondly, there’s less manual work involved with Sellerise, allowing you to file claims with the software’s assistance.

Finally, Sellerise’s plan with access to the reimbursement service is 7x cheaper than Helium 10’s (for Refund Genie) and $10 cheaper than Jungle Scout’s comparable plan.

But for all that it offers, Sellerise doesn’t have the kind of multi-year experience you get with the other Amazon reimbursement tools. Likewise, since it’s not hyper-focused on reimbursements, you may not get the dedicated service that Jungle Scout and Getida offer.

On the upside, remember that you don’t have to pay for the service, and you get better than Helium 10’s Refund Genie manual-only service.

Pros
Cons

Our Verdict: If you’re interested in other Sellerise tools, its reimbursement service is a nice add-on since it doesn’t command extra commission fees. Otherwise, you’re better off with a standalone tool like Getida.

Frequently Asked Questions

You can claim FBA reimbursements manually without using software, ensuring you keep 100% of the money you receive. However, auditing your transactions manually is time-consuming, and there’s a high chance of getting low results due to incomplete documentation, the wrong claim filing approach, or other rookie mistakes. Hence, a robust Amazon FBA reimbursement service is best for auditing your transactions, filing claims, reporting progress on a clean dashboard, and reclaiming your maximum amount.

Start Reclaiming Your Amazon FBA Refunds Today

Getida remains the best Amazon FBA reimbursement software, and that’s after considering the subscription and commission-based models. Its service also reaches the major Amazon marketplaces and boasts a sweet success rate.

If you’re not convinced, you can test it to get your first $600 back from Amazon without paying a commission.

Otherwise, you can explore what Jungle Scout (20% OFF) and Helium 10 (20% discount) offer, especially if you’re already a subscriber or interested in their extensive suite of Amazon FBA tools.

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