SmartScout and Jungle Scout are top Amazon FBA tools, making them popular among sellers who value quality Amazon FBA research and management tools.
SmartScout, on the one hand, offers highly intuitive tools for optimizing critical aspects of an Amazon business. In contrast, Jungle Scout maintains a conventional yet effective system that values simplicity and efficiency.
Don’t know which to choose? I’ve reviewed and compared both platforms using metrics like ease of use, pricing, customer support, data accuracy, and functionality as key guides.
Continue reading to know which came out on top.
SmartScout vs. Jungle Scout Comparison: Overview
Here’s a quick breakdown of how SmartScout compares to Jungle Scout.
| SmartScout | Jungle Scout | |
|---|---|---|
| Rating | 4.7 ★★★★★ | 4.9 ★★★★★ |
| Price | $29 to $187 | $49 to $399 |
| Coupons | Link to deal | Link to deal |
| Ease of Use | Easy to set up and use | Bit of a learning curve |
| Data Accuracy | High | High |
| Key Features | Product Research, Keyword Research, Competitor Analysis, Listing Optimization, Supplier Database, Sales Estimator | Product and Keyword Research and Tracking, Sales and Advertising Analytics, AI Listing Analyzer, Listing Optimization, Sales Estimator, Supplier Database, Inventory Management, Profit Tracker |
| Support and Resources | Email, live chat, blog, YouTube videos, SmartScout University. | Help Center, blog, FAQs, support ticket, AI Assist live chat, webinars, podcast, Amazon seller courses, YouTube videos |
Plans and Pricing
SmartScout and Jungle Scout have a three-tiered pricing model with monthly and annual subscription packages.
Understandably, each tier has different usage restrictions and access limits.
So, the higher the fee, the higher the features and services you can access.
That said, here’s a breakdown of SmartScout and Jungle Scout’s plans and pricing.
| Plan | SmartScout | Jungle Scout |
|---|---|---|
| Free Version | No | No |
| Monthly Price | $29 to $187 | $49 to $359 |
| Annual Price | $300 to $1,896 (up to 22% savings) | $348 to $3,588 (Up to 40% savings) |
| Free Trial | No | No |
| Risk-Free Trial | 7-day money-back guarantee | 7-day money-back guarantee |
| Discount | Get 25% Off | Get 20% Off |
SmartScout and Jungle Scout offer distinct price points to cater to different Amazon business types. As such, whether you are a beginner or an experienced seller, you’ll likely find the ideal price package for your business.
However, SmartScout has more budget-friendly pricing. Its basic plan costs just $29 monthly, while Jungle Scout’s lowest membership package costs $49.
Also, SmartScout’s premium plan is significantly cheaper than Jungle Scout’s.
Despite SmartScout’s apparent budget-friendliness, Jungle Scout offers better value for money since it comes loaded with many features for managing almost every aspect of an Amazon FBA business. In contrast, SmartScout focuses on Amazon FBA research tools.
Moreover, Jungle Scout supports more marketplaces than SmartScout, making it the obvious choice for sellers looking to do business in multiple regions.
You can use Jungle Scout’s tools for 17 Amazon marketplaces, while SmartScout is available in 11 regions.
All these factors contribute to Jungle Scout’s higher price points. For more details, check out our SmartScout plans and Jungle Scout pricing guides.
Although Jungle Scout is more expensive than SmartScout, it offers better value for money since it brings more features and marketplace integrations.
Features
SmartScout and Jungle Scout offer impressive Amazon research solutions.
So, they share some similarities feature-wise. However, as mentioned earlier, Jungle Scout has more dynamic offerings since its services extend beyond the Amazon research niche.
You don’t have to take my word for it. The table below helps visualize how different and similar these two software are.
| Feature | SmartScout | Jungle Scout |
|---|---|---|
| Product Research | ✔ | ✔ |
| Listing Grader | ✗ | ✔ |
| Keyword Research | ✔ | ✔ |
| Listing Optimization | ✔ | ✔ |
| Inventory Management | ✗ | ✔ |
| Ad Analytics | ✗ | ✔ |
| Review Automation | ✗ | ✔ |
| Profit Tracker | ✗ | ✔ |
| Sales Estimator | ✔ | ✔ |
| Sales Analytics | ✗ | ✔ |
| Browser Extension | ✔ | ✔ |
| Supplier Database | ✔ | ✔ |
| FBA Reimbursement | ✗ | ✔ |
| Price Alert | ✗ | ✔ |
| UPC Scanner | ✔ | ✗ |
Jungle Scout features in 14 of the 15 compared features, faring better than SmartScout, which misses out on eight (8) categories!
Hence, there’s no doubt that Jungle Scout lets you seamlessly conduct a wide array of research and manage other critical aspects of your business, such as inventory, sales analytics, and FBA reimbursements, than SmartScout.
SmartScout, on the other hand, is an emerging Amazon FBA solution.
Therefore, it’s actively working on rolling out new features. To its credit, though, SmartScout has quickly perfected its research-focused offerings and introduced some innovative features that improve users’ overall experience.
Jungle Scout won this round because it packs more features while maintaining high quality.
Data Accuracy
SmartScout and Jungle Scout source some data directly from Amazon, but they still rely on proprietary algorithms to estimate datasets inaccessible to third-party services. Therefore, data accuracy is one of the essential factors to consider when choosing between both tools.
With this in mind, we’ve run different accuracy tests to determine whether these platforms and their algorithms are reliable sources for Amazon research data.
For the SmartScout accuracy check, we compared its sales estimates and primary category BSR data against Amazon’s. These are crucial product, keyword, and competitor research data points. Hence, the tool you’ll be using must get them right.
The result, available on our SmartScout review page, shows no concerning variations between SmartScout and Amazon’s data that would compromise the quality of users’ research.
We also checked Jungle Scout’s accuracy by comparing its sales estimates to Amazon data. Like SmartScout, Jungle Scout’s data, as detailed in our Jungle Scout review, is highly accurate. Thus, it wouldn’t skew research results or negatively impact users’ decisions.
We’ve also compared Jungle Scout’s accuracy against other platforms, including Viral Launch, Helium 10, and Zoof. In each case, Jungle Scout had impressive accuracy results.
Check out our Jungle Scout accuracy page for a more in-depth analysis of how Jungle Scout gets its data and how reliable it is.
This round ends in a draw because SmartScout and Jungle Scout are highly accurate.
Platforms, Interface, and Ease of Use
SmartScout and Jungle Scout users will spend much time managing and optimizing their daily Amazon FBA operations on the platforms. Therefore, user experience is a big deal when considering either platform.
| SmartScout | Jungle Scout | |
|---|---|---|
| Browser Extensions | Chrome, Opera | Chrome, Firefox, Opera |
| Mobile App | None | None |
| Usability | Moderate | Moderate |
Interestingly, SmartScout and Jungle Scout have opted for similar software formats since both platforms are accessible via web applications and browser extensions only.
However, they’ve chosen different design choices for their user interface layouts.
SmartScout uses an innovative and visually stimulating layout that makes its tools fun. This is evident when using Seller Map and Traffic Graph, which present data using intuitive graphics. With these tools, Amazon research is less likely to be boring.
In contrast, Jungle Scout has opted for a conventional and simple look.
Also, its data presentation technique isn’t as flashy as SmartScout’s. As such, the tools are very responsive and easy to use.
Luckily, SmartScout’s push for an aesthetically pleasing design hasn’t negatively impacted the platform’s ease of use. The tools are clean and surprisingly responsive, even though some rely heavily on visuals for data presentation.
Nonetheless, as with most innovative software, SmartScout has a learning curve due to the non-conventional design of some of its tools, particularly Traffic Graph.
However, since Jungle Scout boasts more features, it has a slightly steeper learning curve than SmartScout.
Fortunately, you can watch tutorial videos on using SmartScout tools before launching them to significantly reduce the learning curve. The only issue with these pop tutorial videos is that they never intuitively disappear, even after using the tools multiple times.
Jungle Scout has also introduced different measures to assist users throughout their learning phase. One such feature is the AI Assist Chat feature, which quickly resolves complaints and recommends relevant tools based on your query.
Furthermore, SmartScout replicates its clean and intuitive design for its Chrome extension, making it easy to use when researching on Amazon.
Unfortunately, SmartScout’s Chrome extension isn’t as suitable for niche research as for researching products and competitors. This is because it doesn’t launch on Amazon search pages.
For its browser extension, Jungle Scout offers seamless integration with Amazon Seller Central and its search page. This way, you can do all the analysis you want, including competitor, product, and niche research, without leaving Amazon.
Overall, SmartScout and Jungle Scout’s user interfaces are clean and user-intuitive. However, Jungle Scout has a more functional Chrome extension, so it wins this round.
Support and Resources
It’s impossible to correctly score software solutions on user experience without touching customer service. This is especially true for platforms like SmartScout and Jungle Scout, which cater to the fast-moving e-commerce space.
In light of this, I’ve compared the customer service you’ll get on SmartScout and Jungle Scout by testing their support channels and rating their learning resources.
SmartScout Support and Resources
SmartScout’s customer service is accessible via live chat and email.
The live chat uses automated messages to provide generic answers to complaints and can quickly switch to human support for personalized responses.
I sent a complaint via live chat to test the system, and I was impressed by the swift and professional response. The automated response was instantaneous.
Moreover, it took less than 10 minutes to get a response from a human agent, even though my estimated wait time was 30 minutes.
More importantly, the human agent seemed knowledgeable, considering their concise and helpful response.
SmartScout also responds to queries via support@smartscout.com.
However, while the live chat offers swift answers to complaints, it takes longer (about 24 hours) to get a response via SmartScout’s email support channel.
You can also learn how the platform works by using any of SmartScout’s educational resources, including tutorial videos and webinars on SmartScout University.
In addition to the learning resources on SmartScout’s website, you can access over 60 educational videos on SmartScout’s official YouTube channel.
Notably, the videos are concise and informative. However, the channel isn’t as active as you’d expect of a budding Amazon software provider, as most of the videos weren’t recently uploaded.
Jungle Scout Support and Resources
As mentioned earlier, Jungle Scout has an AI-powered chat feature that offers intuitive assistance to users. The feature is a welcome upgrade to bot chat, which, in most cases, isn’t very helpful.
Unlike SmartScout, Jungle Scout’s in-app chat system doesn’t connect users to a human agent via live chat for complaints beyond its scope. Instead, it recommends submitting a support ticket, allowing a customer representative to respond to your query via email.
From my experience, Jungle Scout has a world-class email support system.
A human agent reached out to me less than three hours after I submitted a ticket, and from our conversation, it was clear they had in-depth knowledge of how Jungle Scout works.
In addition to the AI chat and email support channels, Jungle Scout offers many learning resources, including tutorial videos, live training, and webinars.
Interestingly, Jungle Scout’s YouTube channel has over 700 educational videos explaining successful Amazon FBA practices and how to implement them using Jungle Scout’s toolset.
I found these videos informative and very engaging, so it’s no surprise that the page attracts considerable engagement. Of course, the high engagement can also be linked to Jungle Scout’s juggernaut status in the Amazon seller community.
More importantly, the channel seems more active than SmartScout.
Although both platforms performed exceptionally well in this round, SmartScout has a slight advantage over Jungle Scout since it offers human support via live chat.
Supported Marketplaces
SmartScout tracks 11 Amazon marketplaces, while Jungle Scout is available in 17 Amazon-present countries, as shown in the table below:
| Amazon Marketplace | SmartScout | Jungle Scout |
|---|---|---|
| Amazon US (amazon.com) | ✔ | ✔ |
| Amazon Canada (amazon.ca) | ✔ | ✔ |
| Amazon Mexico (amazon.com.mx) | ✔ | ✔ |
| Amazon UK (amazon.co.uk) | ✔ | ✔ |
| Amazon France (amazon.fr) | ✔ | ✔ |
| Amazon Germany (amazon.de) | ✔ | ✔ |
| Amazon Italy (amazon.it) | ✔ | ✔ |
| Amazon Brazil (amazon.com.br) | ✗ | ✔ |
| Amazon Spain (amazon.es) | ✔ | ✔ |
| Amazon India (amazon.in) | ✔ | ✔ |
| Amazon Japan (amazon.co.jp) | ✔ | ✔ |
| Amazon China (Amazon.cn) | ✗ | ✗ |
| Amazon Netherlands (amazon.nl) | ✗ | ✔ |
| Amazon Poland (Amazon.pl) | ✗ | ✗ |
| Amazon Sweden (Amazon.se) | ✗ | ✗ |
| Amazon Turkey (amazon.com.tr) | ✗ | ✔ |
| Amazon Saudi Arabia (amazon.sa) | ✗ | ✔ |
| Amazon Egypt (Amazon.eg) | ✗ | ✗ |
| Amazon UAE (amazon.ae) | ✗ | ✔ |
| Amazon Australia (amazon.au) | ✗ | ✔ |
| Amazon Singapore (amazon.sg) | ✗ | ✔ |
| Amazon Belgium (amazon.com.be) | ✗ | ✗ |
Even though SmartScout is available in multiple marketplaces, it heavily restricts selected features and services in some of its supported countries.
For instance, SmartScout doesn’t offer the Supplier Database, Brand Reports, Ad Spy, and AI Listing Architect outside Amazon US.
In contrast, Jungle Scout has less strict restrictions. You can access over 80% of its tools on 10 supported marketplaces. Unfortunately, the Supplier Database and Category Trends are accessible only on Amazon US.
Jungle Scout is the clear winner in this round because it supports more Amazon marketplaces than SmartScout.
Which Amazon FBA Tool Is Better: SmartScout or Jungle Scout?
After carefully reviewing SmartScout and Jungle Scout, it’s clear that neither platform compromises on quality. Hence, they are both powerful and suitable for result-oriented Amazon sellers.
However, when compared, Jungle Scout came out on top with more features, better value on investment, and a robust Amazon marketplace integration.
Despite losing out to Jungle Scout, SmartScout proved it’s no slouch, as it performed well in all the test rounds.
| Overview | SmartScout | Jungle Scout |
|---|---|---|
| Plans and Pricing | ✗ | ✔ |
| Features | ✗ | ✔ |
| Data Accuracy | Draw | Draw |
| Platforms, Interface, Ease of Use | ✗ | ✔ |
| Support and Resources | ✔ | ✗ |
| Supported Marketplaces | ✗ | ✔ |
Interested in either tool for your unique e-commerce needs? Sign up for Jungle Scout today to enjoy its 7-day money-back guarantee, or register for SmartScout using my exclusive REVENUEGEEKS25 discount code to get 25% off for three months.
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